Terms of Service for Pianos Allegra

By using our piano tuning and repair services, you agree to the following terms and conditions.

• Scheduling and Cancellation:

Clients are responsible for scheduling appointments in advance. Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.

• Pricing and Payments:

Our pricing is transparent and will be communicated to the client before any service begins. Payments are due upon completion of the services unless otherwise agreed upon in advance.

• Estimates:

Estimates for repairs and refurbishments will be provided before the commencement of work. Any additional costs incurred during the process will be communicated for approval.

• On-Site Services:

For on-site tuning, clients are responsible for providing a suitable environment for our technicians, including access to the piano and a well-lit workspace.

• Warranty:

We offer a limited warranty on our services. Any issues arising from our work within the warranty period will be addressed at no additional cost.

• Liability:

While we take utmost care during our services, we are not liable for pre-existing conditions or unforeseen issues with the piano. Clients are advised to inform us of any known issues beforehand.

• Rescheduling due to Technician Unavailability:

In the rare event that a scheduled service cannot be fulfilled due to technician unavailability, we will make every effort to reschedule at the earliest convenience.

• Client Cooperation:

Clients are expected to cooperate during the service and follow any post-service care instructions provided by our technicians for optimal results.

• Privacy:

We respect the privacy of our clients and ensure the confidentiality of any information shared during the service.

• Termination of Service:

We reserve the right to terminate services if the client fails to adhere to the terms outlined herein or engages in any behavior that jeopardizes the safety of our technicians or equipment.

• Governing Law:

This agreement is governed by the laws of Washington State, and any disputes will be resolved through arbitration in accordance with those laws.

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By engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service. These terms are subject to change, and any updates will be communicated to clients in a timely manner.

If you have any questions or concerns, please do not hesitate to contact us.